Frequently asked questions

Elevator ropes

The minimum order value is CHF 150.

Usually 4 -6 weeks after receipt of order, subject to prior sale.
Depending on the economic situation, longer delivery times may occur (pandemic, war).

Yes, within 3 days after receipt of order by the customer.

Surcharge for express delivery is CHF 300.

Monday to Thursday: 07:00h – 12:00h // 13:00h – 16:00h
Friday: 07:00h – 12:00h // 13:00h – 15:00h

Lifting technology / Architecture / Securing

No. In special cases, you are welcome to make an appointment with our internal sales team in Birr to view the desired products on site.

The delivery time depends on the product and quantity.

As a rule, yes. Please contact the sales office for detailed clarifications.

No. After a successful credit check, you will receive an invoice.

Yes. Shipment today, next day at the customer’s free of charge.

The minimum order value is CHF 50.00 and orders under CHF 150.00 will be charged gross for net. 

We will be happy to provide you with a test certificate for your ropes on request. Please state this when placing your order.

BRUGG Lifting has the possibility to test and examine your ropes. You are welcome to bring them to our specialists for inspection by appointment. 

Please contact the sales office (link Team VKID M&A) or send us an email to [email protected]

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